Plain emporium rabbit

As a loyal customer who has furnished my entire apartment with Muji products across various countries, my recent experience at your store has left me deeply disappointed. Despite my extensive purchases, the service I received was far from satisfactory. After buying two bed sheets, I discovered security clasps still attached after washing them. Upon returning to the store, the staff treated me as if I were a thief when I mistakenly presented the wrong receipt (i have five purchase in muji that week, what kind of normal people keep the receipt for a bed sheet they want to use immediately ). They made me wait for over 20 minutes for their fault, and have no intention to make a sincere apology for wasting my time and made me carry a heavy bag and walk to their store. As someone who values the simplicity and quality of Muji products, this experience has made me reconsider my loyalty to the brand.

Okay Melbourne peeps and others that are here for whatever reason!!. This place is going to be my go to Home for almost everything!🪃. It's amazing 😎. Indian clothing and fabric slash Japanese style everything else and whatever else is inbetween 🙏🎸. This is like IKEA but better. I did not get lost because this is just the right size for a store bearing everything bar the kitchen sink. Actually, I'm sure you are able to get NIC nacs for the sink 🪃🪃🎸

Disgusting, discriminatory staff and service. I was approached this week by a short, plump black woman, with short, curly hair, who noticed that I had two small items in my hand. She decided, on my behalf, that I had difficulty carrying them so she told me it'd be "better to leave them at the counter" - while holding them myself was no struggle at all. This was a clear hint that she was concerned I was going to steal them, since I had a large shoulder bag - and she wasn't taking items off other customers to put aside. Nor did she suggest using a carry basket for the items. I had not been displaying any suspicious behaviour with the items. This was a deliberate target. Customers are entitled to hold items until they either pay for them or put them back. No theft took place; I voluntarily showed my bag, taking everything out prior to exiting, and was cleared. I returned shortly after to explain the plump woman's attitude, telling her that I hadn't stolen and had no intention of doing so. Another paranoid staff person called security, to whom I relayed the dialogue I'd had with the plump woman. I was not requested to leave, however I did anyway. My exchange with the plump, black woman was partly sarcastic, but not aggressive or abusive. I entered again today to shop there and was informed by an Asian employee that I have been "banned from Muji and the whole centre". After raising this with Emporium security I was told that I was not banned from the centre; however Muji have their own protocols. Absolutely twisted, precious and irresponsible customer treatment from very scattered, unprofessional staff who form an immediate and very obvious suspicion, but convey it ambiguously; then, for absolutely no justifiable reason, ban the customer against whom they formed the initial prejudice, and who committed absolutely NO CRIME, whatsoever, on either visit. Companies like this shouldn't exist - nor should the staff. No other customers were spoken to, followed, or requested to leave stock at the counter. The plump, black woman has known me previously as a customer and has also surveyed me whilst in the store, however I have never shoplifted from Muji or been questioned about it, and this will match their experience and evidence. I'm to assume that this staff member has either a pathological aversion to males between the age of 18 and 70, or she struggles with a compulsive condition that clouds her sane and logical assessment of customers' appearance, or their ability to hold manageable items in their hands. A brain like that is very difficult to work out. Lack of intelligence on Muji's part would prevent them from recognising, too, that this whole circus is subject to civil action, while being the kind of business that fully supports and condones thoroughly unprovoked suspicion and profiling of their customers.